Privacy Policy

Last updated: 24 September 2026

Identity and Role of the Data Controller

scoopglixfy acts as the data controller for the purposes of this privacy policy. We are responsible for determining how and why your personal data is processed in connection with our Course A reporting and entertainment media resource services, which include story coverage, studio segments, camera setup, lighting arrangements and organised digital workflows. Our registered address is Unit 3E, Standard Industrial Estate, Henley Road, Silvertown, London E16 2ES and you may contact us at [email protected].

Scope of This Notice

This notice applies to all visitors, users and customers who interact with our website or services based in the United Kingdom. It covers personal data collected through our contact form, cookie banner and any other means when you access content related to media production resources. It does not cover third-party websites linked from our pages.

Categories of Personal Data and Sources

We collect identification data such as your name and email address when you submit the contact form. Usage data including IP addresses, browser type and interaction logs are gathered automatically. Additional information may come from publicly available sources or directly from you during service enquiries. No special category data is collected unless explicitly provided by you.

Purposes of Processing and Legal Bases

Data is processed to respond to enquiries (contractual necessity or legitimate interest), deliver our media resource services (contract), improve website functionality (legitimate interest), comply with legal obligations (legal obligation) and send service-related updates (legitimate interest). Each purpose is matched to an appropriate UK GDPR legal basis as detailed above.

Requirement to Provide Data

Providing contact details through the form is voluntary; however, failure to supply necessary information may prevent us from responding to your query or fulfilling service requests. Automated collection of usage data occurs regardless and is required for basic site operation.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance functionality and analyse traffic. Details are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner. You can manage preferences through your browser settings or the banner controls.

Processors, Recipients and Legal Disclosures

We engage service providers such as hosting companies, analytics platforms and email delivery services to process data on our behalf under appropriate contracts. Data may be disclosed to law enforcement or regulators where required by law. No sale of personal data occurs.

International Transfers

Where data is transferred outside the UK, we rely on UK adequacy regulations or appropriate safeguards such as standard contractual clauses to ensure equivalent protection.

Retention Periods

Contact form data is retained for up to two years after the last interaction. Usage logs are kept for twelve months. Retention criteria include legal obligations, service necessity and legitimate business needs, after which data is securely deleted.

Security and Data Minimisation

Reasonable technical and organisational measures are implemented to protect data against unauthorised access or loss. We collect only the minimum data necessary for the stated purposes and regularly review these practices.

Your Data Subject Rights

Under UK GDPR you may request access, rectification, erasure, restriction, portability or objection to processing. Submit requests via [email protected]. We will respond within one month, extendable in complex cases.

Withdrawing Consent and Objecting to Marketing

Where processing relies on consent you may withdraw it at any time by contacting [email protected]. You can also object to direct marketing or profiling by using the same contact method or any unsubscribe link provided.

Right to Complain

If you are dissatisfied you may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk. We encourage you to contact us first to resolve concerns.

Children and Age Restrictions

Our services are not directed at children under 18. We do not knowingly collect data from minors. If you believe a child has provided data please contact [email protected] for removal.

Automated Decision-Making and Profiling

We do not engage in solely automated decision-making or profiling that produces legal or significant effects. Any analytics are used for aggregate service improvement only.

Changes to This Policy

We may update this policy periodically. The effective date appears at the top. Continued use of the site after changes constitutes acceptance of the revised terms.